1. Introduction

Welcome to Mantraya Global LLP. We are committed to protecting the privacy and security of the information received from our clients and website visitors in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.mantrayaglobal.com

By using our website, you agree to the collection and use of information following this policy.

2.Information We Collect

We collect information in two ways: information you provide to us directly and information we collect automatically.

a) Information You Provide Directly:

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (e.g., your name, email address, phone number, company name, and the content of your message).
• Subscribe to our newsletter or mailing list (e.g., your email address).
• Request a consultation or download materials (e.g., your name, email, and professional details).

b) Information We Collect Automatically:

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• Log Data: Your IP address, browser type, browser version, the pages you visit on our site, the time and date of your visit, and the time spent on those pages.
• Cookies and Tracking Technologies: We use cookies to help our website function effectively and to analyze site traffic. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Your Inquiries: To contact you and provide the information or services you have requested.
• To Provide and Improve Our Services: To understand how our website is used and to improve its functionality, content, and user experience.
• For Communication: To send you newsletters, marketing materials, or other information that may be of interest to you. You can opt out of receiving these communications at any time by following the unsubscribe link in the email.
• For Security: To monitor and protect the security of our website and business operations.
• To Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.

4. Data Sharing and Disclosure

We value your privacy. We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as website hosting, email services, and analytics (e.g., Google Analytics). These providers are obligated to protect your information and are not authorized to use it for any other purpose.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).

5. Data Security

We take the security of your data seriously. We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any information you believe is inaccurate.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You have the right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@mantrayaglobal.com

Although we have taken utmost care to provide all the information as accurately as possible, we are not responsible/liable for any damages arising from the use of the provided information. We will appreciate relevant suggestions/corrections from you, which we will update after due diligence from our side.